Understanding Vehicle Recalls

Vehicle recalls can be jarring, but they are essential measures to ensure the safety and integrity of your vehicle. A recall stems from a safety issue identified by the manufacturer or the National Highway Traffic Safety Administration (NHTSA). As an Audi owner, know that you are part of the "Welcome to the Hanania Family" ethos, which means you are not alone - we are here to support and guide you through the recall process.

The Recall Process: Step by Step

If your Audi is subject to a recall, you can trust Audi Orange Park to manage the repair procedure professionally and empathetically. Contact us at 904-565-4000 or visit us at 7230 Blanding Blvd, Jacksonville, FL 32244 to schedule an appointment with our Service Department. With our free car wash with any service, you can rest assured that your Audi will not only be made safe again but also refreshed and clean.

Financial Aspects of Recalls

Can I get a refund on a recalled vehicle?

Audi Orange Park's goal is to mitigate any recall issues efficiently; refunds are generally not typical as repairs are the primary solution. However, in the exceptional instance where a repair is not feasible, a refund may be a consideration according to the fair market value of the vehicle.

Is it free to fix a car with a recall?

We are committed to acting in your best interest, so any recall-related repairs on your Audi at Audi Orange Park are free of charge.

Recall Repairs and Replacement Options

Do I get a loaner car for a recall?

At Audi Orange Park, we offer service pickup and delivery within 20 miles for services exceeding $300. In the circumstance of extended repair times, a loaner vehicle or alternative transportation options will be provided to ensure your life's activities remain uninterrupted.

Dealing with Recalls at Audi Orange Park

How long does a car manufacturer have to fix a recall?

Manufacturers and dealerships like Audi Orange Park are given a reasonable window of 30 days to address recall repairs. We strive to resolve recall issues promptly and efficiently, often dealing with them much faster to minimize your inconvenience.

Do vehicle recalls expire?

The good news is that your Audi's safety, compliance, and emissions recalls do not expire. Audi Orange Park will honor the recall until we have successfully addressed and resolved the issue.

Additional Recall Considerations

In the rare case of a breakdown due to a recall issue, Audi Orange Park will handle the necessary repair or replacement actions. Our team is here to ensure your Audi's performance and reliability are fully restored. For specific cases such as voided recalls or repeated recalls, it's best to directly consult our expert staff for accurate and detailed guidance.

Checking Your Recall Status

For your convenience, explore our New vehicle inventory and Used vehicle inventory to find a suitable Audi while your current one is being serviced. We also provide a range of high-quality Parts and Accessories to enhance your driving experience.

Don't hesitate to apply for special financing, whether you have bad credit or are looking into high-end exotic auto loans, by completing our Credit Application. We offer an assortment of financing solutions, including special business leases on exotic cars, lifted trucks, and luxury cars, with vehicles priced from $2995 to $400,000.

If you need to verify whether a recall has been addressed in your Audi, enter your VIN on the NHTSA's website or reach out to us for confirmation.

As part of the Audi Orange Park experience, we strive for transparency and convenience. Let us be your trusted partner in ensuring your Audi's superb condition and your peace of mind. For any maintenance needs, including recall repairs, please schedule an appointment with our Service Department today.